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Convert more visitors to free trial users & paying customers

We record a personalized 15-20 minute video identifying your B2B SaaS’ onboarding killers and provide practical suggestions to fix them.

Order your review today

60+ reviews completed for B2B SaaS companies

Trusted by over 60 B2B SaaS companies like…

What’s included?

This isn’t a one-size-fits-all service. Your review will include a minimum of 3 big ideas for improving your free trial or freemium onboarding.

You’ll get specific advice you can test right away via an unscripted and honest review covering:

  • Website optimisations for increasing visitors to trial conversions
  • Our live reaction to experiencing the signup process and first run experience
  • Bottlenecks in the first 10 minutes of the user journey
  • Suggestions to improve free trial to paying customer conversion rate
  • Improvements in your welcome and onboarding emails
Order your review today

Watch the video above to see and hear exactly what’s killing your sign-up conversions. Get clarity on what to fix for maximum impact.

What would a 30% increase in activations mean for you?

How a user onboarding review can help you increase revenue…

Increase Your Free Trial Sign Up Rates

We'll share simple and easy to implement website, signup process and first-run experience optimisations to increase your free trial conversion rates.

Improve Your Trial To Paid Conversion Rates

We'll suggest changes to the onboarding experience to help your customers experience value quicker and increase the likelihood of converting into paying customers.

Uncover The Conversion Killers In Your Product

Ambiguity and confusion kill your conversion rates. We'll highlight these parts of the process and provide suggestions of how you can simplify the experience for users.

Discover Bugs (That You Might Have Missed)

Bugs happen all the time, they slip through QA and cost your business thousands in lost revenue. We'll find these for you and let you know about them.

How it works

In 3 simple steps, we’ll highlight how you can remove friction in your product’s onboarding and share 3 Big Ideas to activate more users.

1

Order Your Review

Make your money-back guaranteed payment and fill in the short questionnaire.

Just a few simple questions so that your review is fully personalized.

2

We Start Recording

We’ll comb your user flow from home page through to the First Run Experience.

You’ll get expert, actionable tips in an easy to digest format.

3

You’ll See The Friction

You receive your personalized review within 5 days.

A video roadmap packed with practical, proven onboarding optimizations —specific to your product and ideal customer.

Pricing

We’ll show you how to convert more visitors to free trial users & paying customers.

After making your payment, you’ll be redirected to an intake form with a couple of questions about your product.

60+ reviews completed for B2B SaaS companies

Single Review

$249
  • Min 15 minute personalized, unscripted video
  • 3 suggestions to increase conversations & activations
  • See how a user really navigates the product
  • Witness the friction in the onboarding journey
  • Identify bugs that your QA may have missed

Review & Workshop

$749
Everything in the “Single Review” and:

  • 1 x 45 minute user onboarding workshop
  • AMA about your entire user onboarding process
  • Actionable and tactical advice you can implement immediately

Frequently asked questions

Who are these onboarding reviews for?

  • You have a B2B SaaS free trial or freemium model
  • You’re open to providing us feedback on the onboarding review
  • You have a working website and signup link

What will you cover in the onboarding review?

  • Website optimisations for increasing visitors to trial conversions
  • Our live reaction to experiencing the signup process and first run experience
  • Bottlenecks in the first 10 minutes of the user journey
  • Suggestions to improve free trial to paying customer conversion rate
  • Improvements in your welcome and onboarding emails

Do you offer a guarantee?.

If you’re an experienced growth marketer, product manager, or SaaS founder, you’ll get help removing the blinkers that come with being so close to your own product.

And if you’re new to product-led onboarding, you’ll get an over-the-shoulder view of how to maximise your product-led approach.

Either way, you’ll walk away with at least 3 Big Ideas to activate more users.

If you don’t, we’ll refund you the full amount.

I already have analytics and tracking, why do I need a review?

Quantitative analytics, recorded user sessions and heatmaps are essential tools. But numbers alone don’t give you the full picture.

Find out what customers think and feel as they follow your onboarding.

Discover where you can make it easier for them to sign up and experience the value of your product.

An action plan that gives you confidence.

Understand the ‘why’ behind your onboarding problems and turn our tips into a simple to-do list that makes visitors understand and experience the value your product offers.

Once they’re onboard, you have more users to turn into paying customers, more users giving your feedback, more people spreading the word about your product and doing your user recruitment for you.

I’ve spent a lot of time on my onboarding, why would I need an external review?

You can’t read the cooking instructions from inside the packet.

Continuously improving your product and knowing it inside out is invaluable. But it isn’t without it’s downside.

At some point, you need an external expert in SaaS, conversion optimization, and buyer psychology to draw out ‘the obvious’.

Who are the Product Onboarders?

The Product Onboarders was founded by Mark Colgan.

Mark has spent the last 13 years of his career helping B2B SaaS companies identify and build repeatable, scalable processes for revenue growth across the entire customer journey.

Improving activation and retention rates is his number 1 priority before focusing on anything else.

Uncover your B2B SaaS' onboarding killers today

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